Features
These are all the features we can have in our solution as per user's demands and challenges faced by the.
Smart Spot Prediction
Utilize advanced algorithms and historical data to predict parking spot availability at different times and locations. This feature could provide users with insights into the likelihood of finding a spot and help them plan their trips accordingly.
Dynamic Pricing and Discounts
Implement a dynamic pricing model that adjusts parking fees based on demand. Offer users the option to choose between peak and off-peak hours, and provide discounts for bulk bookings, encouraging users to use the app consistently.
Parking Space Sharing Platform
Create a community-driven platform where users who have vacant parking spots, such as homeowners with extra space, can list their spots for rent. This feature can benefit both parking seekers and providers while maximizing spot utilization.
Parking Spot Auctions
Introduce a unique auction system where users can bid for premium parking spots in high-demand areas. This gamified approach could add an element of excitement while allowing users to potentially secure prime parking spots.
Reserved Spots
Have few percentage of well-lit and secure parking spots reserved specially for women, old age people, and handicapped people for their accessibility and security reasons.
Find My Car
We can introduce NFC based technology where users can just tap the phone on the NFC tag present at the parking spot. And later user can use the app to directly get the way back to their cars. this will most helpful in mall multi-level parkings.
App Diversity.
Beyond parking, TruSpot offers community interaction, document storage, fine payment, FasTag recharge, servicing hub, and a car marketplace for seamless user engagement.
Introduction
Can you briefly tell us about yourself and your daily routine?
How often do you use private vehicles for commuting or other purposes?
Understanding User Habits Before the App
How do you usually find parking spots before you use our app?
Can you describe the process of reserving a parking spot in advance, if you do that?
Perceived Benefits of the App
What are your initial thoughts about an app that helps you find and reserve parking spots?
How do you think such an app could improve your daily activities involving parking?
Pain Points and Challenges
Could you share any difficulties or frustrations you've encountered while searching for parking spots?
Have you ever faced security concerns or scams related to parking?
App Features
What features would you consider crucial in a parking app?
Are there any specific functionalities you would like to see in the app that would solve your parking-related challenges?
User Segmentation
Which of the following user segments do you fall into: Busy Professionals, Family Explorers, On-the-Go Cabbies, Attentive Attendants?
How do you think this app would cater to your needs and circumstances?
Convenience and Time-Saving
How much time do you think you spend on average finding parking spots?
Do you believe an app like this could save you time and make parking more convenient?
App Adoption
How likely are you to try a parking app like the one we're discussing?
Are there any factors that might prevent you from using such an app?
Feedback and Suggestions
If you could design the perfect parking app, what features would it include?
Is there anything else you'd like to share about your parking experiences and how this app might fit in?
Closing
Thank you for your insights! Is there anything else you'd like to add before we conclude?
User Interview
I’ve kept the questions open-ended and encourage participants to share their honest opinions. This will helped me gather valuable insights about their preferences, pain points, and expectations regarding my parking app idea.
User Segmentation
Busy Professionals
Hardworking professionals rely on private vehicles for daily commuting. Seeking efficient and secure parking, they value hassle-free solutions that streamline their transition from work to home.
Family Explorers
They prioritize quality time and frequent outings. They seek safe and spacious parking, enhancing their family experiences during trips and gatherings.
On-the-Go Cabbies
Catering to cab drivers, this segment seeks secure waiting spots near high-traffic areas. Advance reservations enable efficient scheduling, ensuring reliable service for passengers during peak hours.
Attentive Attendants
Attentive Attendants, responsible for parking guidance, value an app that streamlines tasks. Real-time info, ticket management, and improved efficiency benefit their customer interaction and resource allocation.
Key Insights from the Interview
Acceptance
The idea of an online car parking slot booking app is very appealing to a wide range of urban or sub-urban citizens, as it addresses a common pain point in their highly dense environments.
Global Behaviour
Some group of people might have a higher reliance on private vehicles and parking concerns due to limited space, while others might rely more on public transport.
Old habits
People prefer convenient parking upon arrival and avoid paying for short stops.
Perceived Benefits
Streamlined convenience with time efficiency, reduced stress, and secure, accessible, and eco-friendly features.
Pain Points
Parking pains include scarce spots, time wastage, stress, security concerns, and unpredictable costs. Inefficient layouts, accessibility issues, and environmental impact compound challenges.
Expectations
Users expect real-time availability, advanced reservations, navigation aid, security, flexible booking, and a 'Find My Car' feature.
Problem Statement
The escalating use of private vehicles in urban areas, driven by rapid economic and population growth, has elevated vehicle parking to a primary concern. In their busy lifestyles, people are unwilling to spend even a minute grappling to secure a reliable and safe parking spot.
Challenges
6:5 (Cars : Spots)
Ratio of private vehicles to the number of parking slots available in a particular area is too high to match the conditions.
Lack of trust
People hesitate to park their vehicles in some shady or new ares, because of the risk of getting stollen, accidents, traffic violation tickets, etc.
Fake Parkings
Individuals fall victim to scams where impostors pose as legitimate parking attendants, assuring vehicle security and presenting unauthorized spots as registered, often providing counterfeit parking tickets.
Human Behaviour
People typically aren't anticipated to invest minutes in searching and reserving a parking spot before departure. Plans can be abrupt, and individuals might desire to secure parking slots on the go.
Booking Conflict
Suppose Gary reserved slot "A" from 12:00 to 3:00 but arrived at 2:00, only to discover his booked spot allocated to another vehicle. This kind of issue needs to be addressed as well.